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Outstanding bill after moving

tsong
Hooked
Posts: 8
Thanks: 1
Registered: ‎28-04-2018

Outstanding bill after moving

‎12-04-2024 7:20 PM

I've ported to a different provider but still receiving emails about an outstanding bill of £8.42 for one of my mobile numbers. Please help. Like others I've tried calling but cannot get through.
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SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,930
Thanks: 416
Fixes: 98
Registered: ‎22-01-2018

Re: Outstanding bill after moving

‎13-04-2024 1:38 PM

Hiya @tsong 

 

I'm sorry to hear this and I do want to get that looked at for you. 

 

I have sent you a private message.  

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
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tsong
Hooked
Posts: 8
Thanks: 1
Registered: ‎28-04-2018

Re: Outstanding bill after moving

‎14-04-2024 12:02 AM - edited ‎14-04-2024 12:03 AM

Thanks, I've replied to your PM with the requested details. @SammyM 

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