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17 hours ago
lost a link I had for BT work being carried out, I know it was on a rival ISP support site but google is being a pain and I can't find it. fyi not BT's as I no longer have a landline
yesterday
I along with many long standing customers was provided with a free domain and ongoing hosting services back in 2007 as compensation after a security breach. I've been using this domain as my main ema...
a week ago
Could a member of staff kindly PM me so that we can arrange an update of my reverse DNS settings?
Thanks.
2 weeks ago
I was reading that old copper landlines are being switched off.
So when it's off can I remove all the copper wires that run in to my home and all internal telephone copper wires?
https://www...
3 weeks ago
Hi My upgrade to FTTP went through last Friday, but I appear to have lost FTP access to the standard plusnet webspace, which I have as a long standing plusnet customer. Password is being rejected a...
12-04-2024
10:43 AM
Is it possible for the fibre connection to the Openreach ONT to be brought in via the back of the ONT box - ie completely hidden from view?
I don't currently have access to Openreach FTTP, so I'm j...
08-04-2024
8:30 PM
When I log in and click on My Perks nothing loads, just grey blocks. I've treid everthing to coreect this but nothing works - except USING A VPN! Switch on a VPN and hey presto there are my perks, tu...
09-04-2024
1:52 PM
Was not sure where to post this, if this is the wrong place sorry! Is 0330 1239 123 a plusnet number?, it's the number that comes up on the website when Ioad it, I just wanted to put my mind...
07-04-2024
4:32 PM
I want to change my reverse DNS from <username>.plus.net to my domain. How do I do that? I called support just now and they didn't know what to do. Can someone tell me what to do? I already hav...
22-03-2024
10:06 PM
I thought I had requested a static IP when I started 10 months ago, I remember something about £5 setup fee. But it seems I am now on a Dynamic IP, can someone have a look?