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Any chance of a DLM reset after replacing flaky modem?

iflo
Dabbler
Posts: 11
Thanks: 2
Registered: ‎26-05-2014

Any chance of a DLM reset after replacing flaky modem?

Hi there,

In anticipation of FTTP I invested in a new router (Draytek 2865) but due to issues with line installation I've had to remain on FTTC (I could cry...) (for the moment!)  The new router was giving regular disconnects and Draytek support suggested alternative firmwares which caused many more resets which looks like it's messed up my line stats.

I've swapped back to my old, stable router now and was hoping I could get a line reset if possible?

My previous good stats were:

Actual rate: 54568, 12000

Attainable: 55169, 14474

Path Mode: Fast (I think this is the important bit!)

Interleave depth: 1 1

Bitswap: ON ON

 

My new (after dodgy modem) stats are:

Actual rate: 49669, 11992

Attainable: 56154, 12979

Path mode: Interleave

Interleave depth: 724, 180

Bitswap: OFF ON

 

If you're happy to reset me that would be fantastic! Many thanks.

 

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 12,486
Thanks: 5,674
Fixes: 430
Registered: ‎30-06-2016

Re: Any chance of a DLM reset after replacing flaky modem?


Moderators Note

Post released from automatic spam filter and duplicate removed.

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 867
Fixes: 223
Registered: ‎27-04-2007

Re: Any chance of a DLM reset after replacing flaky modem?

Hi there iflo, sorry for us taking far to long to reply to this! 

 

Could you send me a PM along with your username please in case you still need our help with this?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team