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BT test

bogart99
Grafter
Posts: 43
Thanks: 3
Registered: ‎30-11-2018

BT test

Ran the BT spped test and it showed 25Mbps. Something is wrong if I get 2.5Mbps I am lucky.

2 REPLIES 2
jab1
Legend
Posts: 19,550
Thanks: 6,454
Fixes: 291
Registered: ‎24-02-2012

Re: BT test

A little more detail may elicit some help. Why did you run the test, a screenshot of it would help, and what does your Help Desk (Hub1) or Technical Log (Hub2) report?

John
bmc
Hero
Posts: 4,038
Thanks: 1,439
Fixes: 61
Registered: ‎28-02-2017

Re: BT test

@bogart99 

Are you resting over a wired or WiFi connection?

 

Can you post a screen image of the following after hiding your details.

https://www.broadbandchecker.btwholesale.com/#/ADSL

 

Brian