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Broadband dropouts - nil or slow speed connections

jh14764
Newbie
Posts: 1
Registered: ‎28-08-2022

Broadband dropouts - nil or slow speed connections

another day/ night of slow below contract speed internet or nil connection ....unusable ....pathetic 

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 12,471
Thanks: 5,652
Fixes: 430
Registered: ‎30-06-2016

Re: Broadband dropouts - nil or slow speed connections

@jh14764  Welcome to the forum.

Your line speed is not monitored. If you have a problem then you have to report it. If you have a mobile then use the automatic test bot, See here. https://www.plus.net/help/report-a-problem/

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,681
Thanks: 10,329
Fixes: 1,607
Registered: ‎21-04-2017

Re: Broadband dropouts - nil or slow speed connections

Hi there,

Are you still having issues? Let me know if so and I'll take a look.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet