cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband network issue

Lia101
Newbie
Posts: 1
Registered: ‎29-05-2024

Broadband network issue

I've received the message in the screenshot but can't find anything online to say there's issues? Would have thought this would be info on the plusnet homepage.  I have had regular issues about twice a month and can't help but feel like I'm being fobbed off. 

3 REPLIES 3
jab1
Legend
Posts: 19,738
Thanks: 6,501
Fixes: 293
Registered: ‎24-02-2012

Re: Broadband network issue

@Lia101 Only really major issues - a complete exchange failure or loss of a major link would be reported on the site, and these are fortunately extremely rare.

Are these 'regular issues' sorted if and when you report them?

 

John
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 867
Fixes: 223
Registered: ‎27-04-2007

Re: Broadband network issue

@Lia101 I've just checked and can see the outage has been cleared now, are you still experiencing issues?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
greygit1
Aspiring Pro
Posts: 411
Thanks: 56
Fixes: 1
Registered: ‎26-06-2023

Re: Broadband network issue

OKAY. Big Smiley face. WOW.

All positively-aligned reply buttons?