Continual Drop Outs of Broadband - Help
What was the closure report?
All the failures are due to "PPP LCP Send Termination Request [User request]" which is not a very unhelpful message.
Abridged WAN log, screenshot due to word wrap.
The early morning disconnects could be down to DLM maintenance but the daytime wouldn't be.
I would go back to plusnet
Hiya @lloyd568, thanks for getting back to us. I am sorry that you've had some further issues with the service and that the engineers work hasn't resolved this.
I've ran a test and everything is looking spot on there, have you previously ran through our troubleshooting steps here: https://www.plus.net/help/broadband/connection-troubleshooting/ and got your router connected into the test socket? https://community.plus.net/t5/Library/Testing-From-The-Master-Socket/ba-p/1322242
