Customer service number

[#1]

My internet is down but all contact numbers for plusnet are saying closed even though it’s supposed to be open 8-8.

[#2]

0800 432 0200 is definitely open.

[#3]

It lets me pick options then says sorry this line is closed and ends call

[#4]

As I'm no longer a PN customer, I don't want to get too deep into the system.

If you have a fault, the quickest way to resolve it is via: https://www.plus.net/help/report-a-problem/broadband/

[#5]

@Samantha4185  Follow John's advice and if you still can't get it sorted, people here will try to help if you post some info. Are there lights on your router and what colour? There is basic troubleshooting info in your Plusnet booklet.

Mike

[#6]

Hey there @Samantha4185 I can see you spoke to someone yesterday to get it sorted. Do you need anything else?