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DLM reset request

blueberry
Newbie
Posts: 1
Registered: ‎26-08-2024

DLM reset request

Hello,

Would it be possible to carry out a DLM reset on my line please? To cut a long story short, recurring faults over the past year caused increasingly severe banding to be applied to my ADSL connection. Engineering work was carried out months ago, apparently fixing the faults, but the speed cap has remained in place since. My modem reports the following line stats:

Uptime: 13 days, 22:01:22
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps]: 888 / 3,072
Output Power (Up/Down) [dBm]: 10.5 / 18.0
Line Attenuation (Up/Down) [dB]: 13.0 / 29.0
SN Margin (Up/Down) [dB]: 11.5 / 15.0

1 REPLY 1
Tina11192
Plusnet Help Team
Plusnet Help Team
Posts: 125
Thanks: 98
Fixes: 12
Registered: ‎18-11-2024

Re: DLM reset request

@blueberry Thank you for taking the time to contact us on our Community Forum. 

 

I have now processed a DLM reset on the system and I will keep an eye for when it completes.

If this post resolved your issue please click the 'This fixed my problem' button
Cri Ignatti
Plusnet