Disconnects - Line Check Please
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Disconnects - Line Check Please
Disconnects - Line Check Please
Friday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm recently started getting unstable notifications on Zoom meetings
When I examined the router log I could see the line has been dropping
Had this before a year or so ago
Could a line check be done?
Everything in the house is unchanged
Re: Disconnects - Line Check Please
Friday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
which router are you using? If you have a landline phone, is it clear - dial 17070, select option 2 - there should be silence after confirmation of your number, apart from the regular 'Quiet Line Test' message.
Re: Disconnects - Line Check Please
Friday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No landline
Not part of my package
Asus DSL-AC68U
Line Attenuation (dB) |
2.8
|
10.5
|
19.8
|
25.8
|
30.1
|
41.2
|
-
|
-
|
-
|
---|---|---|---|---|---|---|---|---|---|
Signal Attenuation (dB) |
2.8
|
10.8
|
19.7
|
26.1
|
29.6
|
41.5
|
-
|
-
|
-
|
SNR Margin (dB) |
9.4
|
6.2
|
9.5
|
6.4
|
9.4
|
6.7
|
9.4
|
5.6
|
-
|
Re: Disconnects - Line Check Please
Friday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Speeds are OK
SNR Margin |
7.1 dB
|
9.4 dB
|
---|---|---|
Line Attenuation |
10.5 dB
|
19.8 dB
|
Path Mode |
Interleaved
|
FastPath
|
Interleave Depth |
8
|
1
|
Data Rate |
79342 kbps
|
14999 kbps
|
Max Rate |
100936 kbps
|
20069 kbps
|
Re: Disconnects - Line Check Please
Friday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The stats above look fairly reasonable, except possibly the D/S SNR.
Is it possible on that kit to export the logs in .csv format?
Re: Disconnects - Line Check Please
Saturday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sadly No
But since my post, now it's been up without dropping. 4 days now
Re: Disconnects - Line Check Please
Saturday
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Disconnects - Line Check Please