Does anyone know how to log a fault ..total NOOB here!

Yas8 · ‎09-03-2023

I have the orange light and flashing B ...
tried everything that's been recommended and still goes from green to orange/red.

Please 🙏 help

bobpullen · ‎04-04-2007

Here's a good start.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Yas8 · ‎09-03-2023

Thank you, hopefully I'll get up and running now

dvorak · ‎11-01-2008

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This topic has been moved from Full Fibre to Broadband

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willcutforth · ‎27-11-2020

I can see you raised a fault @Yas8 ! Has the engineer been out yet? Hopefully it's been fixed!

If this post resolved your issue please click the 'This fixed my problem' button

Will Cutforth
Plusnet Help Team

Re: Does anyone know how to log a fault ..total NOOB here!