Drop in Speeds DL
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Drop in Speeds DL
Drop in Speeds DL
06-08-2024 9:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've noticed my DL Speeds hits at 12.9MBPS that's is lower yet. Can you reset my line please thank in advance DJ
Re: Drop in Speeds DL
06-08-2024 9:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@DJMcKenzie87 IF you are on 'Full Fibre' them PN can't 'reset the line - AFAIK all adjustments have to be done by OpenReach. If you are on FTTC, then you need to contact Customer Support and ask them to run checks to find the cause of your low speed.
Re: Drop in Speeds DL
06-08-2024 10:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your signature claiming Full Fibre 74 is causing confusion. Based on your previous posts you are on the basic 40/10 Fibre service, which is FTTC. If you believe that you should be on Full Fibre or want help amending your signature then please ask.
How are you testing your speed? It needs to be on a wired Ethernet connection.
Sight of your hub stats as you have posted previously would also be helpful.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Drop in Speeds DL
06-08-2024 10:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Baldrick1 Thanks for that useful information. It does help if posters give the correct details.
Re: Drop in Speeds DL
06-08-2024 12:37 PM - edited 06-08-2024 12:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A question for @DJMcKenzie87 - Why are you using 4 routers - in series, or in parallel? It does not make sense.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page