How long to get my connection back
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How long to get my connection back
09-04-2022 10:25 PM - edited 09-04-2022 10:26 PM
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Re: How long to get my connection back
11-04-2022 11:06 AM
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Hello @paz1664,
I'm really sorry to hear that you are experiencing an issue with your connection and for the frustrations this is causing.
I have reviewed the fault and it looks like the engineer has resolved the external fault on the line. I can also see that you have an active connection, can you advise if the connection is working within expectations at your side?
Re: How long to get my connection back
11-04-2022 11:23 AM
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Re: How long to get my connection back
11-04-2022 2:00 PM
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Thanks a lot for getting back to us, and for confirming that the fault on your line is now resolved, I'm really sorry for the inconvenience it must have caused while you were cut off.
Please feel free to reach out if you have any further issues at all, we'll be more than happy to help.
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