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IP address

davidw6092
Newbie
Posts: 1
Registered: ‎03-02-2024

IP address

I have just upgraded to a new router. Tried signing into my national lottery account, only to be told that my IP address shows that I am not in the U.K or The Isle of man. Any ideas ,? Thanks 

4 REPLIES 4
Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: IP address

@davidw6092 

You could try switching the hub off for a couple of hours in the hope that when you switch back on you pick up an IP address that is correctly geolocated.

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jab1
Legend
Posts: 18,978
Thanks: 6,221
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Registered: ‎24-02-2012

Re: IP address

@davidw6092 Welcome to the forums. On the assumption you are not using a VPN, enter your IP into this site: https://www.iplocation.net/ip-lookup , and see where it locates your address to be. Let us know.

John
MisterW
Superuser
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Posts: 16,165
Thanks: 6,155
Fixes: 445
Registered: ‎30-07-2007

Re: IP address

I thought the problems with the National Lottery and their incorrect geolocation of some IP ranges was a think of the past ?

I wonder if the recent ( 1st Feb ) change of licence from Camelot to Allwyn has reverted to an old geolocation database ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 18,978
Thanks: 6,221
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Registered: ‎24-02-2012

Re: IP address

Wouldn't surprise me in the slightest, @MisterW .

John