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Interleaving Email

viiwong123
Newbie
Posts: 1
Registered: ‎17-04-2023

Interleaving Email

‎17-04-2023 9:51 AM

I had an email to say my interleaving has been turned off. When I go on the link to turn interleaving back on it doesn't do anything and keeps asking for me to put in a daytime and nighttime phone number even though there are no fields to put that in. Can my interleaving be turned back on please!

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forbes-38
Hooked
Posts: 6
Thanks: 5
Registered: ‎05-09-2017

Re: Interleaving Email

‎18-04-2023 1:30 PM

same problem !!! Phoned Plusnet, but they didn't have any remedy - passed to tech section....may be an error in that same email sent by mistake...hey ho......... 

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pjmarsh
Superuser
Superuser
Posts: 4,160
Thanks: 1,685
Fixes: 23
Registered: ‎06-04-2007

Re: Interleaving Email

‎18-04-2023 1:36 PM

What products are you both on?  If it's Full Fibre then it wouldn't be relevant anyway.  We've seen a couple of instances where that email has been sent to Full Fibre users.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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