Internet problems
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Internet problems
01-07-2024 4:38 AM
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Using the Internet over the last few months and it keeps cutting off and if using phone/computer I get the screen with technicolor gateway and to log in to account, won't let me use the Internet for about 2 minutes then it's fine. I can cope (just about) with this but on the Xbox live I get cut out of games etc and it's starting to get annoying. Does anyone have any solutions to the issue? Or is it just because we r paying cheap and getting cheap? Have never had the issue with Virgin/BT.
Re: Internet problems
01-07-2024 6:33 AM
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@Menagerie Welcome to the forums. you say 'Using the Internet over the last few months and it keeps cutting off and if using phone/computer I get the screen with technicolor gateway and to log in to account,' - does this mean you have a TG582N router on an ADSL connection? If so, you must have a really ancient account. However, that won't be your issue - it sounds more like a network fault, but without a little more detail it is difficult to make a concrete diagnosis.
Does this happen at random times, or is it fairly regular?
Re: Internet problems
01-07-2024 11:05 AM
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@Menagerie just sent you a PM to get your username/
Re: Internet problems
01-07-2024 11:07 AM
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Just wondering if this is merely a lease renewal?
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