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Moving House

FIXED
zmakda
Newbie
Posts: 2
Registered: ‎18-12-2023

Moving House

Last month, I just upgraded to a new 24 month contract. Due to unforseen circumstances, i am having to move addresses.

1) Hence, can i keep the same contract, but have the service moved to the new address (same city)? Is this free to do?

2) or should i cancel my current contract (which still has approx 22months left) and take out a new contract for the new address? will there be a charge for this too?

 

thanks

3 REPLIES 3
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Moving House

Hey there @zmakda if you move with us with a new contract it will be free of charge, however if you don't take the new contract it is £50 installation fee. 

 

More info can be found here: Moving Home or Changing Address | Plusnet

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
zmakda
Newbie
Posts: 2
Registered: ‎18-12-2023

Re: Moving House

So there's no early cancellation fee on my current upgraded contract?

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Moving House

Fix

@zmakda No cancellation fees on that one Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team