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Outage north east

Jim30003
Newbie
Posts: 1
Registered: ‎19-08-2023

Outage north east

19/8/23 Internet has been down all day was told it would be resolved by 19.30 its now 21.30 and its still down, any updates would be appreciated
2 REPLIES 2
Anonymous
Not applicable

Re: Outage north east

Does putting your phone number in to the Zen Broadband Status checker give any clues ?

.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,109
Thanks: 1,760
Fixes: 498
Registered: ‎01-01-2012

Re: Outage north east

Sorry to hear this @Jim30003 

It looks like the outage was fixed yesterday morning and you're back online now.

Is everything working okay?

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team