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Outage

FIXED
PabloBruno
Grafter
Posts: 98
Thanks: 5
Registered: ‎20-07-2020

Outage

Just had an outage, but unlike the previous problems (see links below) it hasn't resulted in slower speeds:

https://community.plus.net/t5/Broadband/Slower-broadband-speeds/td-p/1963962

https://community.plus.net/t5/Broadband/Outages-slower-speeds/m-p/1989346#M368840

Just wanted to check to see if this is more of the same, or just a single blip. Any help and advice much appreciated.

 

Pn35.jpgPn34.JPGPn31.JPGPn33.JPGPn32.JPG

2 REPLIES 2
Marsh
Plusnet Help Team
Plusnet Help Team
Posts: 21
Thanks: 21
Fixes: 1
Registered: a month ago

Re: Outage

Fix

Hey @PabloBruno,

Sometimes, after a major service outage, it can take a bit of time for the speeds to stabilize. However, I ran a test on your line and found no faults affecting your service and the speeds appear where they should be.

If this post resolved your issue please click the 'This fixed my problem' button
 Josh Sharpe
 Plusnet Help Team
PabloBruno
Grafter
Posts: 98
Thanks: 5
Registered: ‎20-07-2020

Re: Outage

Many, many thanks for checking. The service is running smoothly, hopefully it was just a glitch.