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Upload speed

Andrei120
Newbie
Posts: 1
Registered: ‎09-05-2024

Upload speed

‎09-05-2024 1:33 PM

I had a fault and was getting bad download and upload speeds . Openreach engineer fixed today. I am getting 0.443 kbps upload speed in plusnet hub. I have 2.5mbps download guaranteed and 1mbps upload guaranteed. Is there any way to increase upload speed without needing an engineer again?

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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,105
Thanks: 1,754
Fixes: 498
Registered: ‎01-01-2012

Re: Upload speed

‎09-05-2024 6:08 PM

Hi @Andrei120 

Unfortunately, we can't guarantee upload speed but I can see what's causing the issue as your upload speeds weren't fully reset.

I've requested the reset again for you and this should improve them soon 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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