change of name
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change of name
04-06-2024 5:08 PM
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Hi I need to change my name on the account after getting married - how do I get this done? Thanks
Re: change of name
05-06-2024 8:04 AM
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I would say ringing them up is probably simplest.
Re: change of name
05-06-2024 8:54 AM
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@yazzlong when one of the Plusnet help team see this thread , they should create a 'ticket' on your account which should explain how to send the documentation. It might take a day or two for someone to respond.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: change of name
06-06-2024 9:24 AM
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Hi @yazzlong
I've created a ticket on your account which you should be able to respond to.
Let us know once you've done so and we can get that updated for you
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