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Accessing domain name settings

dcsutton
Newbie
Posts: 2
Registered: ‎04-07-2023

Accessing domain name settings

I have a domain name since the freenetname era.

How do I access it?

The domain management option referred in other posts doesn't show within my account.

3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,064
Thanks: 1,639
Fixes: 496
Registered: ‎01-01-2012

Re: Accessing domain name settings

Hi @dcsutton 

Unfortunately, the domain control panel is only available for Plusnet, Force9 or Free-Online customers.

If your domain is with any of the Madasafisg brand it's not possible to access it in the same way.

What changes were you wanting to make?

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
dcsutton
Newbie
Posts: 2
Registered: ‎04-07-2023

Re: Accessing domain name settings

Hi Matthew,

Thank you for your reply.

My domain is dcsutton.co.uk

The registrar data for my domain is:

Registrar:
Plusnet Plc t/a Madasafish Broadband [Tag = MADASAFISH]
URL: http://www.madasafish.com

 

How can I access it? can I transfer the domain to say 123-reg?

 

Thank you

David

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,064
Thanks: 1,639
Fixes: 496
Registered: ‎01-01-2012

Re: Accessing domain name settings

Thanks for that @dcsutton 

As it's with Madasafish you wouldn't be able to manage that online I'm afraid.

If you want to transfer it to another host you can do so just drop me a PM with the IPSTAG of your new provider I'll get that organised for you 

 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team