Can't change from dynamic to static IP

pbouch · ‎31-01-2022

I have a business account and want to change to a static IP address. However, after I click the button to switch to static, it takes me to a blank page and does nothing. I've tried restarting my router and my PC but it makes no difference. How can I fix this?

adam945 · ‎01-12-2020

Hello @pbouch

Thanks for getting in touch, I should be able to sort this out for you. Are you after a single static IP, or a block of 4 / 8 ?

Adam
Plusnet Help Team - Leeds

pbouch · ‎31-01-2022

A single static IP would be great, thanks!

adam945 · ‎01-12-2020

That;s all been sorted out for you @pbouch

I'll send you a PM with the IP address in a sec

Adam
Plusnet Help Team - Leeds

kiaorak · ‎25-02-2021

you found a button? More than I have managed to

Alex · ‎05-04-2007

@kiaorak

Are you suffering from the same problem?

If so, then let us know more information. Maybe your post should be split off into a new thread.

Townman · ‎22-08-2007

@Alex There is a separate thread ... as well!

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

LaurenB · ‎07-12-2017

Hiya @kiaorak, I have responded further on the thread you have created

If this post resolved your issue please click the 'This fixed my problem' button

Lauren Barry
Plusnet Help Team