Hi all,
As per the service status announcement here:
http://usertools.plus.net/status/archive/1353078247.htmThe faults troubleshooter will be out of action all day tomorrow (midnight Saturday to midnight Sunday so 24 hours) unfortunately.
Really sorry about the short notice on this one, posting here for further awareness. Our support team will also be unable to access the troubleshooter for the same duration so if you could hold off raising any new faults until Sunday that would be much appreciated.
Thanks for reading, cheers.