Introduction Joclark

joclark · ‎09-03-2015

Hi,
I am Jo, I have been at Plusnet for 4 and a half years and I have come through the Sales,Existing Accounts and Housemoves. So you'll be happy to hear I try keep people as happy as possible

I have gained a lot of knowledge in the years I have been at Plusnet so I should be able to help with most issues which people come across.
You will be seeing quite a lot of me around here in the coming weeks and my work ethic is to work hard and help as many people as I can. So if there is anything you want me to help with give me a shout.
If you want to know anything else just give me a shout

w23 · ‎08-01-2008

Welcome Jo.
I see you've already been helping people today so a pretty good start in my opinion.

Call me 'w23'
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dvorak · ‎11-01-2008

welcome

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Strat · ‎14-04-2007

Welcome aboard Jo.

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Townman · ‎22-08-2007

Welcome Jo,
As by now you will have realised, nothing gets past us...

To say that you have hit the ground running would be an understatement. Your background is going to be well exploited around here.
Kevin

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avatastic · ‎30-07-2007

Welcome Jo-not-Jojo.

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NedLudd · ‎20-10-2012

Welcome aboard Jo!

Geoff,
York.

Anotherone · ‎31-08-2007

A bit late, but welcome Jo, don't fall overboard in these shark infested waters.

Oldjim · ‎15-06-2007

A quick question
What is your official title as I just noticed on a ticket on my account that you are a Complaints Advisor

Chris · ‎05-04-2007

Everyone who posts here is a Customer Relations Advisor, we also handle complaints.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.

Anotherone · ‎31-08-2007

Why the different titles? Just to confuse customers or to try and disassociate from forum or other stream activity?

gleneagles · ‎02-08-2007

Quote from: joclark
Hi,
I am Jo, I have been at Plusnet for 4 and a half years and I have come through the Sales,Existing Accounts and Housemoves. So you'll be happy to hear I try keep people as happy as possible I have gained a lot of knowledge in the years I have been at Plusnet so I should be able to help with most issues which people come across.
You will be seeing quite a lot of me around here in the coming weeks and my work ethic is to work hard and help as many people as I can. So if there is anything you want me to help with give me a shout.
If you want to know anything else just give me a shout

Welcome, however we will not really see you unless you are doing house visits.
Just kidding.

We are born into history and history is born into us.

Chris · ‎05-04-2007

Quote from: Anotherone
Why the different titles? Just to confuse customers or to try and disassociate from forum or other stream activity?

Having a job title of 'complaints advisor' is a lot clearer on the other aspect of the role and when this showed up differently we did receive queries as to why we were dealing with complaints.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.