Peak time latency spikes

[#1]

@markm9
Your TBB graph doesn't show the same characteristics of this particular issue, and from graphs I've seen in the past I'd say it is much more likely to be exchange congestion than a problem anywhere in PN's network.

[#2]

@houlton23
Ive just found that my exchange is undergoing some works, where there will be no bband from midnight until 6am, will see what that does to congestion on my exchange, when i was on ADSL  i never had this issue!

[#3]

Chances are BT have simply underestimated the speed of uptake of Fibre services and therefore don't have enough capacity, this happened with the Bradwell Abbey exchange a week or two ago, should be much better tomorrow if BT are doing capacity work tonight

[#4]

Hope so, cos im more than happy with my PN package

[#5]

Mark: Yeah, your graph looks like a problem of some sort; the fact that your minimum latency spikes up a touch plus the packet loss.

[#6]

Hi Kelly, how do i resolve this, or is part of issues being experienced by PN at moment

[#7]

@ mark Which exchange are you on? Do you see reduced speeds at peak times?

[#8]

Im on hetton le hole exchange, also speed drops between hours of 7pm until about 11pm, then back to normal

[#9]

I'll get one of the digi guys have a look tomorrow.

[#10]

Thanks for that Kelly

[#11]

@ mark
Unless you have a line fault (I would guess unlikely), you are not alone with slow downs on your exchange - http://forums.digitalspy.co.uk/showpost.php?p=64208960&postcount=52

[#12]

Thanks for that AndyH, that guys on same exchange as me also, i went into this site http://www.kitz.co.uk/adsl/adsl_status_checkers.htm, and found that there is work on tonite, hopefully this will help, thanks again for finding the link ;), my line is pretty good, its very rare i suffer from dropouts!!

[#13]

I normally get ping of around 53 to 58 ms and download of  5.5 - 6 mbs
Below is what i am getting now on pcl-ag02

Just jumped gateway to ptn-ag01 , back to normal

[#14]

Can you do me a traceroute to www.bbc.co.uk ?

[#15]

Below is the traceroute just before i jumped gateways
C:\Users\User>tracert www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.246.94]
over a maximum of 30 hops:
 1    72 ms     9 ms     4 ms  192.168.0.1
 2    41 ms    43 ms    41 ms  lo0-central10.pcl-ag02.plus.net [195.166.128.183
]
 3    40 ms    40 ms    40 ms  link7-central10.pcl-gw01.plus.net [84.93.249.44]
 4    39 ms    39 ms    39 ms  48.core.plus.net [212.159.1.48]
 5    43 ms    39 ms    39 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
 6    42 ms    43 ms    40 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
 7     *        *        *     Request timed out.
 8    45 ms    46 ms    43 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
 9    42 ms    43 ms    45 ms  132.185.255.165
10    42 ms    42 ms    41 ms  bbc-vip015.cwwtf.bbc.co.uk [212.58.246.94]
Trace complete.