Plusnet Protect
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Re: Plusnet Protect
07-10-2010 10:40 PM
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Re: Plusnet Protect
08-10-2010 12:16 PM
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My portal told me it was free initially. It then told me when it was available for download that it would cost £2/month.
Re: Plusnet Protect
08-10-2010 12:36 PM
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Re: Plusnet Protect
08-10-2010 12:47 PM
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Obviously having subsequently clicked on the link, that announcement has now gone.
Re: Plusnet Protect
08-10-2010 1:07 PM
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The component on your account is definitely free though, so rest assured you can download it and not be charged.
Re: Plusnet Protect
08-10-2010 3:26 PM
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I had this as well. I put a few details about it on the thread on the PUG forums this morning.
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet Protect
08-10-2010 5:31 PM
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Quote from: Be3G The £2.00 covers up to seven computers apparently.
Where did you get info on 7 computers? My understanding was it covered 3 computers...
Mike
Re: Plusnet Protect
08-10-2010 5:37 PM
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Although I am a bit puzzled as the McAfee Network Manager seems to be totally different http://www.topantivirusreports.com/mcafee-total-protection-page.html
Quote McAfee Network Manager
Network Manager presents a graphical view of the computers and components that make up home network. The user can use Network Manager to remotely monitor the protection status of each managed computer in the network, and remotely fix reported security vulnerabilities on those computers. :
Re: Plusnet Protect
08-10-2010 5:45 PM
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PUG were told it was only basic AV protection (no firewall etc) and also that it was licensed for 3 computers! That was pre-launch though... good to see that the final product is a bit more substantial though, and covers so many machines. Our complaints about the £2 a month aren't so valid if you are going to cover so many machines, (not that I am a fan of McAfee!!!), but still, it isn't such a bad deal if you will use 3 or more licences. Certainly top value for free on the higher packages!
Thanks for keeping me in the loop...
Mike
Re: Plusnet Protect
14-10-2010 9:43 AM
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A few things did change as mentioned on pug between the initial proposal for this project. I'm sorry you guys found out late (could be worse could have been 2 lincences ).
I would only advise taking what is officially announced on here as the absolute gospel when it comes to new products and services.
Adam.
Re: Plusnet Protect
14-10-2010 2:29 PM
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As I said, we had been a bit critical on PUG about the plans to charge the lower accounts £2 per month for basic AV for up to 3 machines. However, as I said above, now you are offering a more "Internet Security Suite" type product with 7 licences, as you now are, that shifts the value of the offering considerably for the better, and I'd say for most users that is a reasonable offer worth taking up if they have 3 or more computers to protect (or at least an offer worth considering!).
The only remaining grumble for me is the choice of "McAfee", but I understand the economics of these deals, and know enough to be able to see that McAfee are probably pretty much the only company who could probably make the maths work out to be able to run this deal at all, and therefore if the choice is McAfee or nothing, I think choosing McAfee was the right choice and is well worth offering. Of course, it is up to customers to choose if they want to take the offer up, but reviews suggest the latest versions of McAfee are much much better than there have been for many years... even if the "experts" here might be a little scathing and still choose to use another product themselves.
So overall, I am very happy with the final offering, and see the great value this has brought to the customer base.
Mike
Re: Plusnet Protect
14-10-2010 5:20 PM
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Re: Plusnet Protect
14-10-2010 8:30 PM
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To this day I still don't trust McAfee cause they failed to cancel a auto-renew which resulted in a charge to my credit card.. but that's a seperate matter entirely.
At the end of the day, it's horses for courses, but even though it's free, I still won't be using it. I'll be going back to Kaspersky this year.
Re: Plusnet Protect
15-10-2010 12:00 AM
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In the meantime, I might give McAfee a whirl on machine to see how it measures up, but doubt I'll use it long term, since the trust just isn't there for me.... Yet!
Mike
Re: Plusnet Protect
15-10-2010 9:09 AM
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Just put 2011 trial version on my Vista laptop and fully expected it to slow down (it had been using MSE) but there seems to be no difference at all.
It has 2GB RAM but is a basic range machine.
I won't be taking advantage of McAfee as I have only installed it once on a friend's computer and found it too complicated, although I did not really persist with it.
I am biased but I think that PN would have been better going with Kaspersky.
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