Authentication error on community - are you affected?
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Re: Authentication error on community - are you affected?
25-05-2016 10:44 PM
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So are we now still to belive its the FF 46 bug ?? or something more
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Re: Authentication error on community - are you affected?
25-05-2016 11:26 PM
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We have a choice.
It's Mozilla or Lithium or a combination of the two.
We await v47 and see what transpires.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Authentication error on community - are you affected?
26-05-2016 8:04 AM
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Feel free to try 47.0beta and find out.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Authentication error on community - are you affected?
26-05-2016 12:09 PM - edited 26-05-2016 12:42 PM
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@rongtw wrote:
So are we now still to belive its the FF 46 bug ?? or something more
FF accept they have a bug. Do you believe there are other issues as well?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Authentication error on community - are you affected?
26-05-2016 12:29 PM
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As far as I'm concerned it not FF46 as I don't use it. It's a Lithium bug, no doubt about it in my mind!
Re: Authentication error on community - are you affected?
26-05-2016 3:07 PM
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It's probably a combination of things.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Authentication error on community - are you affected?
26-05-2016 9:02 PM
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I reckon you are right there Bob, it's a combination of Lit and hium
Re: Authentication error on community - are you affected?
01-06-2016 1:41 PM - edited 01-06-2016 2:24 PM
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Just got the authentication error when attempting to thank a post in the thread here:
Had to refresh the page before it would work.
The window had been sat idle for a while and it's likely I'll have been browsing Community in other tabs.
Windows 8/Firefox 42.
Save
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Authentication error on community - are you affected?
01-06-2016 2:20 PM
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Thanks @bobpullen going back and forth with Lithium on this. I'll send this to them and also send you on their response for a scan.
Re: Authentication error on community - are you affected?
06-06-2016 4:23 PM
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Afternoon
I know this isn't the answer you are all waiting to hear i.e. this is now fixed.....however, Lithium have now been able to replicate the issue and have passed to the development team who will investigate further and come up with a fix. As Lithium were previously having issues replicating this, I feel we've defo moved on a stage.
Once I have an update, I'll post this for you.
Cheers
Re: Authentication error on community - are you affected?
06-06-2016 4:58 PM
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7 weeks and we just moving on a stage wow
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Authentication error on community - are you affected?
06-06-2016 5:42 PM
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@LouisaMartin wrote:
Lithium have now been able to replicate the issue and have passed to the development team who will investigate further and come up with a fix.
A cynical observer might suggest that it is a bit of a coincidence that Lithium have today been able to reproduce the reported authentication issues (which they were blaming on Firefox v46), when tomorrow the official release of Firefox v47 is allegedly going to solve all their problems !
2016 Firefox Release Schedule
2016-01-26 – Firefox 44
2016-03-08 – Firefox 45, ESR 45 (6 weeks cycle)
2016-04-19 – Firefox 46 (6 weeks cycle)
2016-06-07 – Firefox 47 (7 weeks cycle)
2016-08-02 – Firefox 48 (8 weeks cycle)
2016-09-13 – Firefox 49 (6 weeks cycle)
2016-11-08 – Firefox 50 (8 weeks cycle)
Re: Authentication error on community - are you affected?
07-06-2016 9:22 AM
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Indeed a cynical observer may do that @Anonymous, do you know one?! Let's see what the Mozilla release brings
Re: Authentication error on community - are you affected?
07-06-2016 9:29 AM
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Hmmm, someone cynical on this forum, ... ... , let me think, ... ... , no I couldn't imagine anyone like that !
Re: Authentication error on community - are you affected?
07-06-2016 10:06 AM
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Firefox still on 46 ,, no update yet
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
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