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Community Update 04/07/2019 Version 19.3 to 19.5

JonoH
Hero
Posts: 4,346
Thanks: 1,564
Fixes: 157
Registered: ‎29-09-2011

Re: Community Update

Yes, but it removes all formatting. All I can see is the words it doesn't even stay within the text box. 

 Jono H
 Plusnet Community Manager
jab1
Legend
Posts: 19,269
Thanks: 6,341
Fixes: 290
Registered: ‎24-02-2012

Re: Community Update

@JonoH The loading slowdown now appears to only be noticeable when opening an individual board from the main index page - at least 8 seconds, but usually closer to 12.

John
jab1
Legend
Posts: 19,269
Thanks: 6,341
Fixes: 290
Registered: ‎24-02-2012

Re: Community Update

Very sorry to bump, but this problem is getting slowly worse - I've had a couple of ~20 second waits this morning and the average has crept up to 14/15.

It isn't my system - other forums/pages/links open instantaneously.

John
Townman
Superuser
Superuser
Posts: 24,122
Thanks: 10,280
Fixes: 176
Registered: ‎22-08-2007

Re: Community Update

Indeed from time to time page refresh is very protracted.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Community Update

I've not noticed it - yet!  Crazy2

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anonymous
Not applicable

Re: Community Update

Having left my browser parked on the forum I returned to it after an hour or so only to wait nearly a minute for the site appear having clicked on my tool bar link.

According to my status bar the majority of time was taken while getting content from community and the remainder was waiting on plus.net.

 

jab1
Legend
Posts: 19,269
Thanks: 6,341
Fixes: 290
Registered: ‎24-02-2012

Re: Community Update

Mine is usually 'waiting for community.plus.net' and when I'm in front of the machine I'm not often away for more than 30-40 minutes.

John
jab1
Legend
Posts: 19,269
Thanks: 6,341
Fixes: 290
Registered: ‎24-02-2012

Re: Community Update

@JonoH Sorry, but 'bump!' Opening individual boards is STILL taking upwards of 20 seconds, 'waiting for community.plus.net', irrespective of connection or browser used, and this is only on this forum.

John
JonoH
Hero
Posts: 4,346
Thanks: 1,564
Fixes: 157
Registered: ‎29-09-2011

Re: Community Update

Thanks guys, I've raised a topic here and raised the issue with Lithium, I don't think its an issue with this version (more of a general issue as we've seen it previously but I'll update further when we have new information. 

 

In the meantime, I'm going to ask the mods to close this thread as I think any massive impacts requiring a rollback of the version change would have been spotted by now. Thanks for all your feedback guys.

 Jono H
 Plusnet Community Manager