Community Update 04/07/2019 Version 19.3 to 19.5
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Re: Community Update
09-07-2019 12:16 PM
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Re: Community Update
10-07-2019 10:11 AM
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@JonoH The loading slowdown now appears to only be noticeable when opening an individual board from the main index page - at least 8 seconds, but usually closer to 12.
Re: Community Update
11-07-2019 7:52 AM
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Very sorry to bump, but this problem is getting slowly worse - I've had a couple of ~20 second waits this morning and the average has crept up to 14/15.
It isn't my system - other forums/pages/links open instantaneously.
Re: Community Update
11-07-2019 8:42 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Community Update
11-07-2019 9:02 AM
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I've not noticed it - yet!
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Community Update
11-07-2019 3:17 PM
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Having left my browser parked on the forum I returned to it after an hour or so only to wait nearly a minute for the site appear having clicked on my tool bar link.
According to my status bar the majority of time was taken while getting content from community and the remainder was waiting on plus.net.
Re: Community Update
11-07-2019 5:55 PM
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Mine is usually 'waiting for community.plus.net' and when I'm in front of the machine I'm not often away for more than 30-40 minutes.
Re: Community Update
14-07-2019 7:32 AM
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@JonoH Sorry, but 'bump!' Opening individual boards is STILL taking upwards of 20 seconds, 'waiting for community.plus.net', irrespective of connection or browser used, and this is only on this forum.
Re: Community Update
15-07-2019 9:20 AM
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Thanks guys, I've raised a topic here and raised the issue with Lithium, I don't think its an issue with this version (more of a general issue as we've seen it previously but I'll update further when we have new information.
In the meantime, I'm going to ask the mods to close this thread as I think any massive impacts requiring a rollback of the version change would have been spotted by now. Thanks for all your feedback guys.
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- Community Update 04/07/2019 Version 19.3 to 19.5