Error with notification count
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Re: Error with notification count
15-04-2022 1:02 PM - edited 15-04-2022 1:05 PM
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Funny I've started to get some "variations". Instead of the constant 101 a couple of times a day, I now get 99 and 91 as well.
At least it stops me getting bored with the same old errors.
Re: Error with notification count
15-04-2022 1:06 PM
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Probably still 'under investigation' - why they don't use proper change control measures, I don't understand. If, as has been said this is affecting other forums, it must have been something Khorus messed up in their core files - 6 months to resolve would have had all the IT department at my old employers sacked.
Re: Error with notification count
15-04-2022 2:40 PM
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You seem to infer that Khorus has competent software developers. Evidence suggests something very different.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: Error with notification count
15-04-2022 2:42 PM
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I think you are totally correct, @Townman , but I would have thought that they could at least employ one.
Re: Error with notification count
30-05-2022 1:16 PM
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@JonoH Hope I'm not speaking too early,but it appears Khronus have done something right - the past three days start-ups have returned the correct number of notifications.
Re: Error with notification count
30-05-2022 3:08 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Error with notification count
30-05-2022 3:24 PM
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@dvorak That is worrying. As I said, it has been correct for the past three days, but I did have a false dawn a while back, so will monitor for a bit. Might eventually get to mark this fixed before the end of the year.
Re: Error with notification count
30-05-2022 3:33 PM
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Isn't Khorus software built by committee.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Error with notification count
30-05-2022 3:41 PM
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@Strat Yep, a committee of ill-trained monkeys, from what I can see.😀
Re: Error with notification count
30-05-2022 3:51 PM
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I’m getting really brasses off with the automatic intermittent page refresh, which clears new markers on topics and the notification list … but more annoyingly trashes the post I’ve typed half of the first line of!!!!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Error with notification count
30-05-2022 7:37 PM
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@dvorak wrote:
I had 101 this morning,
Mines changed as I now get a varying number in the eighties.
Re: Error with notification count
31-05-2022 9:37 AM
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@jab1 wrote:
@JonoH Hope I'm not speaking too early,but it appears Khronus have done something right - the past three days start-ups have returned the correct number of notifications.
Mine has behaved today so far
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Error with notification count
31-05-2022 12:00 PM
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Mine's been behaving for the past couple of days using FireFox.
Brian
Re: Error with notification count
01-06-2022 8:52 AM
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Yup, been correct for me too for the past 3 days (Edge browser.)
Not noticed the unwanted page refreshing either, probably for the same time period...
Re: Error with notification count
07-06-2022 7:38 AM
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I think I can call this 'FIXED' but without confirmation from @JonoH , I am not going t do so - I'm sure if I do it will revert to being 'unfixed'.
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