Error with notification count
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Re: Error with notification count
09-11-2021 11:43 AM
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I will do the same on both my machines tonight, and see what tomorrow brings.
Just had a thought - my iPad - running Firefox as default browser too, did not give '101 Dalmations' when I logged in just now, but the FF browser on the W7 laptop did when I opened it - 4+ hours after having opened the Linux machine
Re: Error with notification count
09-11-2021 12:18 PM
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Logged out and deleted Plusnet cookies. I guess I'll see how it goes.
Re: Error with notification count
09-11-2021 11:06 PM
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The 101 has just reappeared.
Re: Error with notification count
10-11-2021 7:46 AM
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I've had 101 notifications every day since 22nd October, but today 10th November it changed to 97
Re: Error with notification count
10-11-2021 8:49 AM
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@JonoH Having logged out on both machines last night, I did not get the '101' this morning - but the correct number of notifications.
Will stay logged in, as usual, tonight and see if the issue is cleared tomorrow.
Re: Error with notification count
10-11-2021 10:24 AM - edited 10-11-2021 10:28 AM
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I was running late yesterday and forgot to check.
I was later than usual again today, and didn't see it on my first page refresh.
I'm more or less permanently logged in.
OT, is tinkering causing something to happen giving false readings on the Who's Online section?
I'm presently seeing 141* members, way above normal numbers.
Edit: *and counting ...
Re: Error with notification count
10-11-2021 10:25 AM
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I had a 93 the other day but it's usually 101.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Error with notification count
10-11-2021 10:39 AM
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Following yesterday's comments, I did log out on the laptop logged back in forgetting to tick stay logged in. I logged in again later remembering to tick stay logged in.
having returned to the session this morning and clicking refresh page, I now have 101 notices notified. Somewhat looks like an issue in the keep session alive logic.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: Error with notification count
10-11-2021 1:55 PM - edited 10-11-2021 2:11 PM
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Erroneous count now showing on the iPhone.
I think I might have set that to stay logged in last time I connected. Easy to get confused with the iPhone status as I suspect that a change of IP address (move from home to 3/4G) automatically trashes the current session.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Error with notification count
10-11-2021 1:59 PM
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@Townman I logged out on both my laptops last night, logged in this morning to be greeted with only 5 - correct - notifications.
Will stay logged in , as usual, tonight and see what tomorrow brings - hopefully not 101 Dalmatians. 😉
Re: Error with notification count
10-11-2021 5:21 PM
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Would I be wrong in thinking the phantom notifications only turn up if there are no real notifications.
Re: Error with notification count
10-11-2021 5:24 PM
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@billnotben Yes, you would be wrong. 😉 . I usually have notifications in a morning from late-night replies to followed topics.
Re: Error with notification count
10-11-2021 5:28 PM
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Same here @billnotben
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Error with notification count
11-11-2021 8:21 AM - edited 11-11-2021 8:21 AM
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Re: Error with notification count
11-11-2021 8:27 AM
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Having followed protocol set out by @JonoH I see this morning that for me the 101 is still appearing as evidenced by the following screen capture. It should be noted that yesterday when I logged in this wasn't the case as I hadn't set the 'remember me' option from the previous day's login after the reset. Is this significant as suggested by @Townman?
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