Lithium error
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Lithium error
30-09-2020 5:38 PM
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I just thought I would report this, in case it helps anyone. I'll have a bit of a moan, as I am good at doing that if nothing else. I was typing out my last post for a few mins, then I got this as attached.
Unfortunatey I don't have clairvoyance as a skill, so I get good old classic errors messages which tell you the square root of nothing.
May just be a one-off to me, or could be affecting other users.
Hadn't posted anything when this popped up, just appeared in the editor whilst in the editor.
So I copied and pasted my post, into Notes (the Mac equivalent of Notepad). It happened when I posted this.
Just letting you know, I will help test and see if I can get the error again if I can. Am happy to perform any other tests if it'll help.
Re: Lithium error
30-09-2020 7:45 PM
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Same error for me when trying to post.
In addition, the forum is very very slow to load tonight.
Re: Lithium error
30-09-2020 8:03 PM
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And here. Been unable to post most of the evening.
Re: Lithium error
30-09-2020 8:24 PM - edited 30-09-2020 8:25 PM
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@RichardB , @Marksfish - me too, see https://community.plus.net/t5/Community-Site-Feedback/Slow-loading-Community/m-p/1768686#M16542
Although it seems to have improved a bit.
Re: Lithium error
30-09-2020 11:23 PM - edited 30-09-2020 11:26 PM
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Thanks all, well there just seems to be a problem server side. I just kept a copy of my post before I reposted it which worked fine.
Just letting staff know, and I am happy to help out if I can.
EDIT: Yeah @RichardB I noticed that too, seems to be fine at the moment but it wasn't around 45 minutes ago.
Re: Lithium error
02-10-2020 5:54 PM
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If you are seeing this whilst typing a post (particularly when taking your time about it) then I suspect that this error is related to the automatic saving a draft of the post to the server. I think this happens every 4 minutes.
It is expected that it will just happen, without issue. Again I suspect that when the back end is running slow, the save times out ... which is totally unexpected!
Unless there is some other serious issue, the post generally send OK ... it is the similar messages AFTER pressing submit which are the real PITA!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Lithium error
02-10-2020 7:21 PM
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Thanks @Townman
I've noticed it has been slow the last couple of days, but today it seems a lot better than it was.
Oh well, we'll wait and see I suppose.
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