More like SMF than I had realised....
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- More like SMF than I had realised....
More like SMF than I had realised....
21-05-2016 3:32 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: More like SMF than I had realised....
21-05-2016 3:33 PM
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Oh I really do not believe that, the whole of the post has vanished! There in the RT window, not there on posting. Is that how the spam filter actions appear or if this something else?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: More like SMF than I had realised....
21-05-2016 3:35 PM
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Re: More like SMF than I had realised....
21-05-2016 3:42 PM
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OK let's try again....
I was replying to a post, clicked post and got this...
So I've done as bid and reported this to the system admin (here) and then I clicked back and tried to resubmit as instructed. I was then presented with this....
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: More like SMF than I had realised....
21-05-2016 3:47 PM - edited 21-05-2016 3:49 PM
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Darn fat fingers.... This
There is nothing Highlighted to correct. Attempting to report gives the same error. Having 'backed up' to the topic to start again. I find that the post I question has actually been posted. Something is not working similar to what happened in SMF. Rather looks like in,y the poor features of SMF got migrated to here!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: More like SMF than I had realised....
21-05-2016 5:22 PM - edited 21-05-2016 5:34 PM
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You must be an optimist @Townman. Lithium have generated a complete *NEW* set of challenges for us to ponder over.
To confuse even further, if in your reply #4 you had tried 'return to my original page' it usually goes back to the Community landing page?
Until a few of the current known problems are fixed I see limited point in reporting further examples.
M
Edit 1: Corrected message content
Edit 2: Got an authentication error when posting the first edit. Two retries and it worked (as it usually does!)
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: More like SMF than I had realised....
21-05-2016 5:51 PM
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I've had an error free couple of days since reverting to Waterfox v44 from Waterfox v46 (v45 not available.)
I'll stick on this until I see v47 available.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: More like SMF than I had realised....
21-05-2016 6:10 PM
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@MauriceC Multiple edits and a failure would explain the 4x notification of being mentioned here by you.
@Strat for what it's worth I was on Safari with an iPad
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Re: More like SMF than I had realised....
22-05-2016 6:35 PM
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Most of all this is probably related to all the various things mentioned here
Re: More like SMF than I had realised....
on 22-05-2016 8:14 PM - last edited on 22-05-2016 9:08 PM by Strat
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I agree - but as nothing appears to be happening, a prod with a sharp stick may keep it in focus.
Moderator's note by Dick (Strat): Full quote of preceding post removed as per Forum rules
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: More like SMF than I had realised....
23-05-2016 7:15 AM
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Well last Bug fix coming was ten days ago ! so may be due a update for next fixes
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: More like SMF than I had realised....
23-05-2016 7:40 AM
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There has been an update applied here since 13th May.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: More like SMF than I had realised....
23-05-2016 8:30 AM
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I should also add that any bug fixes from my side of things are mostly for visual changes and not updates to the system. That's down to Lithium and we have no control over when that gets updated. We are getting them to investigate this issue with the authentication errors though.
Frontend Web Developer | www.plus.net
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Re: More like SMF than I had realised....
23-05-2016 8:42 AM - edited 23-05-2016 8:43 AM
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@jaread83, @LouisaMartin, @PlusnetLiam, @Pettitto
Do you really, honestly mean that you have no control over how lithium (miss)manage YOUR service?
Do you really not know when and with what they are updating YOUR service which presents YOUR professionalism to YOUR Users?
Surely there is some form of release control process which states what releases are planned for when which claim to fix which bugs ... after having been verified on staging - YES????
One thing a professional outsource provider does not do is to release 'fixes' to a production platform without full disclosure, agreement with and written consent of the client. I therefore have to conclude either lithium are not professional or PlusNET do not have adequate controls in place over the conduct of their supplier. I'll leave you guys to decided which one is true!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: More like SMF than I had realised....
23-05-2016 12:45 PM
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@Townman wrote:
One thing a professional outsource provider does not do is to release 'fixes' to a production platform without full disclosure, agreement with and written consent of the client. I therefore have to conclude either lithium are not professional or PlusNET do not have adequate controls in place over the conduct of their supplier.
Does this mean that Plusnet's Legal team have fallen short
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- More like SMF than I had realised....