PLEASE help to delete one of my community accounts
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PLEASE help to delete one of my community accounts
on 06-03-2019 11:12 AM - last edited on 06-03-2019 11:54 AM by dvorak
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Hi there
I set up a community forum account upon joining to get access to help, but can't login yesterday and realised I cannot have my member portol and community to have the same username. So I set up additional account, but I just want one account.
Please can you help to delete the new one with email " [Removed]@hotmail.com" and keep the old one with email " [Removed]@yahoo.com" and then change the username to the old account with an "1" behind the username.
I read about this on an earlier thread. I hope I got it right to address the problem. Please kindly advise. Thank you
Kai
Moderator's note by Adie (Dvorak) redacted email addresses as it's a public forum. They are still visible to staff.
Re: PLEASE help to delete one of my community accounts
06-03-2019 11:53 AM
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Moderators Note
This topic has been moved from ADSL Broadband to Community Site Feedback
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: PLEASE help to delete one of my community accounts
06-03-2019 9:11 PM
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Hi dvorak, can you help with bringing my request to your colleagues' attention. You have seen this and help moved my post to the right place, i am sure they should, but if they didn't see, can you help please? Thank you very much
Re: PLEASE help to delete one of my community accounts
06-03-2019 9:55 PM
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@Anonymous mods are customers like you and me, and have no access to systems access, he has however moved your post to a more appropriate board, where PN staff will be able to see it.
That said, I am not sure anyone can do what you have asked for, I think once an account is set up, then there is not a lot that can be changed.
Re: PLEASE help to delete one of my community accounts
06-03-2019 10:04 PM
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hi there, this can be done and it has been done before, just need those guys to take a look and help. see the attached file
Re: PLEASE help to delete one of my community accounts
07-03-2019 9:23 AM
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Re: PLEASE help to delete one of my community accounts
07-03-2019 1:53 PM
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thank you very much
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