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Password reset email does not arrive

lr101fc
Hooked
Posts: 6
Registered: ‎12-04-2024

Password reset email does not arrive

Hello,

 

I've been registered for about 18 months

Went to do password reset as forgotten password since last post in October 2023

Password reset email does not arrive and is not in junk either

Created this account using another email address to report

I did try to re-register in case my account was marked inactive or deleted, but it says my original email address is in use on another forum account

any suggestions please ?

 

thanks

 

 

3 REPLIES 3
Mav
Moderator
Moderator
Posts: 22,678
Thanks: 4,861
Fixes: 518
Registered: ‎06-04-2007

Re: Password reset email does not arrive

@lr101fc 

If you PM the user name and email to me that you originally used I'll look into seeing what has happened.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

lr101fc
Hooked
Posts: 6
Registered: ‎12-04-2024

Re: Password reset email does not arrive

thanks Mav, I have done this

Mav
Moderator
Moderator
Posts: 22,678
Thanks: 4,861
Fixes: 518
Registered: ‎06-04-2007

Re: Password reset email does not arrive

I have replied to your PM.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still