Reset Profile delay
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Community Site Feedback
- :
- Reset Profile delay
Reset Profile delay
08-04-2016 4:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yesterday evening about 19:30 I changed my email address in my Profile and got the message to wait for the verification email to validate the change. After 10 mins. nowt appeared so I clicked on 'resend verification email'.
Nowt 'appened, so unable to post to the forum I caught up on other things.
The verification message finally arrived in my Inbox at 00:25?
Looks like a delay within the Lithium system.
Return-Path: <community@plus.net>
Envelope-to: maurice@mungedaddress.co.uk
Delivery-date: Fri, 08 Apr 2016 00:25:37 +0100
Received: from smtp2.Lithium.com ([46.19.168.11]:38311) by server12.discountdomainsuk.com with esmtp (Exim 4.86_1) (envelope-from <community@plus.net>) id 1aoJIQ-0006uZ-8O for maurice@mungedaddress.co.uk; Fri, 08 Apr 2016 00:25:36 +0100
Received: from ams1papp30.am.Lithium.com (am-lb-VIP-VLAN90.am.Lithium.com [10.50.90.6]) by smtp2.Lithium.com (Postfix) with ESMTP id 3C4F93B02DE for <maurice@mungedaddress.co.uk>; Thu, 7 Apr 2016 22:28:23 +0200 (CEST)
X-DomainKeys: Sendmail DomainKeys Filter v1.0.2 smtp2.Lithium.com 3C4F93B02DE
Date: Thu, 7 Apr 2016 22:28:21 +0200 (CEST)
From: "Plusnet Community Mailer" <community@plus.net>
To: <maurice@mungedaddress.co.uk>
Message-ID: <1420140222.2423.1460060903246.JavaMail.Lithium@ams1papp30.am.Lithium.com>
Subject: Email Address Verification
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0004_01D19191.1DC10710"
X-Spam-Status: No, score=
X-Spam-Score:
X-Spam-Bar:
X-Ham-Report:
X-SpamFlt-Status: Not Detected
X-KASFlt-Status: Rate: 0
X-KASFlt-Status: {Dosetcrawler: probable amspam}
X-KASFlt-Status: Method: none
X-KASFlt-Status: Status: not_detected
X-KASFlt-Status: Lua profiles 94290 [Apr 07 2016]
X-KASFlt-Status: LuaCore: 416 416 aa6d50e21558903569be7a128e186d166288ebad
X-KASFlt-Status: Version: 5.3.8
X-SpamFlt-Phishing: Not Detected
X-Spam-Flag: NO
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Reset Profile delay
09-04-2016 3:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Maurice, I see no one replied to your post, but as you've posted here I hope it's taken care of
Re: Reset Profile delay
09-04-2016 3:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well I did PM Bob with the Mail headers yesterday evening but I guess that he's taking a well deserved rest today.
The problem does need identifying and fixing but in the context of many most of the other bugs found so far it is annoying rather than critical.
Rather surprised that the Plusnet staff do not appear to be present today?
M
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Reset Profile delay
09-04-2016 3:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
They are lurking, and I've seen a post or two, but I've been concentrating on a few limited issues at the moment.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page