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Site Errors (Slow pages, slow posting, connection reset, uploads failing)

TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Just had
Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

just posted with an attachment and as usual it sat there saying connecting even after it was posted and eventually bounced this up
Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

This morning it is even worse - posting or moderating is getting very difficult
Townman
Superuser
Superuser
Posts: 23,954
Thanks: 10,156
Fixes: 174
Registered: ‎22-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Ditto OldJim this morning
Ditto TORPC yesterday for me too

DCT,
Do you have an update on the backed out fixes please?
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Sending PMs has been excruciatingly slow most of the time as well in the last 2 days!
avatastic
Grafter
Posts: 1,136
Thanks: 2
Registered: ‎30-07-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Quote from: Oldjim
This morning it is even worse - posting or moderating is getting very difficult

Strike! Strike! Strike!  Wink
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
WTF
Grafter
Posts: 673
Thanks: 1
Registered: ‎14-09-2012

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

When I try to submit a post, I (literally) get the following message more often than not:
Network Error (tcp_error)

A communication error occurred: "" 
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time. 
For assistance, contact your network support team. 

.. every day.  Kinda irritating.  Can often take 10 or more attempts before it works - fortunately, it doesn't lose the text so it's just a case of keep hitting the Post button
Just got it again ..
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Have there been any work done to the forum overnight, as it seems quite nippy without issue(s)  atm
Although that said
I wouldn't want to speak to soon Wink
Strat
Community Veteran
Posts: 31,320
Thanks: 1,588
Fixes: 565
Registered: ‎14-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

You really like living on the edge don't you TORPC Wink
I haven't had any real problems for a few days now.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Well what can I say Tongue
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Well I've not noticed any real improvement today, I've even had a "connection was reset" on a PM just now.
Come on Plusnet, get it sorted.
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

problem:81869 raised.  We aren't seeing the firewall IP mismatch stuff any more, but we're still seeing the performance issues Sad
Kelly Dorset
Ex-Broadband Service Manager
ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

I'm still seeing it.
[tt]*** 2014/07/03 19:13:54 ***
IN=ppp0 OUT= MAC= SRC=84.93.235.210 DST=87.115.my.ip LEN=67 TOS=0x00 PREC=0x80 TTL=56 ID=59301 DF PROTO=TCP SPT=44340 DPT=4019 WINDOW=382 RES=0x00 ACK PSH URGP=0 [/tt]
I sometimes think that your inability to see the problem does not reflect the non-existence of the problem!
Edit: And it's still present if you're not accessing the forums over https:
[tt]IN=ppp0 OUT= MAC= SRC=84.93.235.210 DST=87.115.my.ip LEN=40 TOS=0x00 PREC=0x80 TTL=56 ID=37975 DF PROTO=TCP SPT=80 DPT=4897 WINDOW=913 RES=0x00 ACK FIN URGP=0 [/tt]
I think it's been like that since you undid the fix for it. Did you think it had somehow fixed itself, or did you do some work some other time to fix it and not tell anyone?
Gus
Aspiring Pro
Posts: 3,240
Thanks: 34
Fixes: 3
Registered: ‎31-07-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Quote
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Just had that using http://community.plus.net/forum/index.php?action=unread
FTTP 500 regrade from Tues 28th November
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

It's very weird - this morning I could not access the forums from any browser. It just read "waiting on xxx" in the status bar.
If I used wget to grab any page, that worked fine without any issues. I tried that 6 or 7 times.