That fixed it....
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11-04-2016 10:01 PM
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When I click a "This fixed it" button, I am presented with a message that says "7up marked your post as fixing the problem" or similarly worded text.
The point is that it is telling me I (as if i were another user) marked MY post as if it apparently did the job... when in fact i'm marking it that someone elses post did the job... and it should be notifying THEM not me!
Just thought i'd mention that..
Fixed! Go to the fix.
11-04-2016 10:05 PM
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Testing had found that and it also results in incorrectly worded emails. There's a bug in the Lithium core product that they are aware of and is on the list to be fixed.
Re: That fixed it....
11-04-2016 10:22 PM
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I didn't know that!
But clicking on your answer... this is what i see and it's very daft... stupidly daft... in fact it makes Lithium look amateur:
Re: That fixed it....
11-04-2016 10:33 PM
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Look
Re: That fixed it....
11-04-2016 10:41 PM - edited 11-04-2016 10:41 PM
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How on earth is Lithium forum software so popular when there are basic mistakes such as this in it's core software?
Re: That fixed it....
11-04-2016 11:13 PM
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They have a good sales team?
Re: That fixed it....
12-04-2016 12:10 AM
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Lithium were probably cheapest.
Plusnet should ask for a refund, and reinstate the old forum !
Re: That fixed it....
12-04-2016 10:03 AM
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@Anotherone wrote:
There's a bug in the Lithium core product that they are aware of and is on the list to be fixed.
But! From what I read in other Lithium forums changes to the core product are very slow to be delivered.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: That fixed it....
12-04-2016 11:18 AM - edited 12-04-2016 11:20 AM
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@7up wrote:
... in fact it makes Lithium look amateur:
How can you possibly reach that conclusion of the industry leader in forum technology and services? Their experience exceeds that of any other supplier in this sector. Can you not see that it is infinitely superior to the 8+ year old defunctive technology it has replaced?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: That fixed it....
12-04-2016 11:22 AM
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I would try and answer that, but forum pages are still loading ...... YAWN......I'll just go and make a coffee .... ERROR - connection timed out .... HANG, sod it ! ! !, reboot.
Re: That fixed it....
12-04-2016 11:24 AM
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Compose reply, hit "Preview", [-Censored-] it lost my text AGAIN, Oh I give up !
Re: That fixed it....
12-04-2016 11:52 AM
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I've also had a number of VERY slow to load pages this morning - particularly noticeable on "Reply to post". Other page changes seem the same as yesterday.
M
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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