Unclickable Topic
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Unclickable Topic
27-06-2016 10:06 AM
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I have this thread in my unread threads (shown in png)
However the line "Speed Drop on Fibre Unlimited" is not clickable, I cannot see it in the Fibre Broadband board when I go there, and the Unread Posts is the same.
Since I took this OldJim has replied to the OP but still the contents of the thread are not available to me.
Weird.
Re: Unclickable Topic
27-06-2016 10:08 AM
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And logging out and back in again makes no difference.
Re: Unclickable Topic
27-06-2016 10:22 AM - edited 27-06-2016 10:24 AM
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The whole thread has vanished
Re: Unclickable Topic
27-06-2016 10:27 AM
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I can confirm that I was seeing the same results as @SpendLessTimeI
Looking at 'code inspector' the title was showing ..... link disabled..... Then it all disappeared?
M
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Unclickable Topic
27-06-2016 10:28 AM
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The thread is there and I can click the link on anywhere I can see it. Where did you see the link for it to be unclickable?
Frontend Web Developer | www.plus.net
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Re: Unclickable Topic
27-06-2016 10:30 AM
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Well this is very odd. I can't edit the OP and the reply buttons are not there! @LouisaMartin, this is very strange behaviour.. can you please raise this as a support ticket ASAP please?
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Re: Unclickable Topic
27-06-2016 10:31 AM - edited 27-06-2016 10:32 AM
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Look at the picture in my post as an example
Teaching my Granny to suck eggs I would suggest that the thread has been moved from the Fibre Board to a hidden board where nobody has write/reply permissions
Re: Unclickable Topic
27-06-2016 10:33 AM
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I just checked the spam folder. It got caught in it for some reason which would explain why its being weird. I will ask the mods to release it.
@LouisaMartin, i think this got caught in the spam filter which would explain the strange behaviour.
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Re: Unclickable Topic
27-06-2016 10:37 AM
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That would explain it but raises an even bigger can of worms
How can the spam filter suddenly decide to move a complete thread to spam rather than an individual post
Re: Unclickable Topic
27-06-2016 10:42 AM
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I have to say though.. its been very good at flagging up clearly bad content! There was a wave of spammers at first but its becoming less frequent over the last week.
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Re: Unclickable Topic
27-06-2016 10:57 AM
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@jaread83 wrote:
The thread is there and I can click the link on anywhere I can see it. Where did you see the link for it to be unclickable?
I saw the link on
https://community.plus.net/t5/forums/unreadpostspage/tab/thread and
https://community.plus.net/t5/forums/unreadpostspage/tab/message
and as stated, the subject was not clickable.
As can be seen from the various posts, this problem existed for over 20 minutes; indeed it took me probably 5 minutes form seeing the issue to finishing my new thread about it.
A puzzle is that @Oldjim could reply to the topic where I could not even read it as my screen scrape shows clearly only the OP's original post was there.
Re: Unclickable Topic
27-06-2016 1:36 PM
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@SpendLessTime wrote:
I saw the link on
https://community.plus.net/t5/forums/unreadpostspage/tab/thread and
https://community.plus.net/t5/forums/unreadpostspage/tab/message
and as stated, the subject was not clickable.
Yup! That's where I saw it and started looking at the page with FF code inspector.
A puzzle is that @Oldjim could reply to the topic where I could not even read it as my screen scrape shows clearly only the OP's original post was there.
Possibly @Oldjim has some of those privileges as part of the testing team?
If it is / was caused by being in the Spam Trap then it should appear in neither the Thread NOR the Unread Topics page. But clearly both @SpendLessTime and I could see it (albeit briefly!)
M
Response delayed by technical problems my end.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Unclickable Topic
27-06-2016 1:44 PM
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Nothing to do with privileges rather the fact that either I replied before it was spotted as spam or it was my post which did it
Note that I saw it in the unread topics list
Re: Unclickable Topic
27-06-2016 1:56 PM
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The post was still unreplied to when I saw it and couldn't get to it. It took me a few minutes of trying to read it in its unanswered state before I screen grabbed it . And the grab shows it wasn't answered, your published reply to it came while I was previewing the thread before clicking publish.
It is weird as I've never seen this before with an initial post being put into Spam but still visible in the Unread lists.
Re: Unclickable Topic
27-06-2016 2:10 PM
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