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What happened earlier.....?

FIXED
MauriceC
Resting Legend
Posts: 4,085
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Registered: ‎10-04-2007

Re: What happened earlier.....?

I agree tonight most of the symptoms occurring on Friday are back!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mav
Moderator
Moderator
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Registered: ‎06-04-2007

Re: What happened earlier.....?

Very odd as FF seems to be OK now for me.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

jab1
Legend
Posts: 19,053
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Registered: ‎24-02-2012

Re: What happened earlier.....?

Still only working for me on Dolphin.

NOT working on FF (on laptop or iPad), Safari on iPad, or Pale Moon on laptop.

I will wait and see what tomorrow brings, but tbh, I don't hold out much hope.Sad

John
jab1
Legend
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Re: What happened earlier.....?

The fairies have been at work overnight Grin - all back to normal this morning.

John
billnotben
Community Veteran
Posts: 7,700
Thanks: 2,175
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Registered: ‎23-09-2010

Re: What happened earlier.....?

It seems odd that other lithium boards remain relatively problem free.

Maybe the cause of this is elsewhere.

Perhaps it's not so easy to fob off commercial enterprises with "unresolved billing problems".

 

DS
Seasoned Champion
Posts: 2,307
Thanks: 491
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Registered: ‎06-01-2017

Re: What happened earlier.....?

Not sure if this is a glitch already present in the forums, or related to recent events.

But I read the forums via the recent posts page.

Had a subscription email as the OP replied, refreshed the recent posts page and sure enough it WAS there.

I clicked on it, read it and went to reply. This is where 'it' happened (again - twice in the last 5 days), after clicking reply the message is no longer available - it's gone from any forum section.

So, @Mav or @dvorak is there a known issue whereby we can see a reply and then the spam filter 'hides' it?

The reply was directly after this one - https://community.plus.net/t5/My-Order/landline-phone-and-broadband-not-activated/m-p/1620395#M10541

It was posted 14:32 if this helps.

If you guys can't see it, have the issues of late returned?

TIA

dvorak
Moderator
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Re: What happened earlier.....?

In this case the spam filtering removed it.
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If it fixed it click 'This fixed my problem'
Mav
Moderator
Moderator
Posts: 22,678
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Registered: ‎06-04-2007

Re: What happened earlier.....?

Occasionally the Spam Filter picks up a post after it has been edited.

We usually release these as quickly as possible.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

DS
Seasoned Champion
Posts: 2,307
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Registered: ‎06-01-2017

Re: What happened earlier.....?

Thanks guys Smiley

Though I saw it, read it, went to reply (it wasn't edited by the OP afaik)

It then went to spam.... seems a bit bonkers to me to go after it was posted (and unedited)

It came back, then I replied and my reply went awol

Thus far, here's what happened the first time

im done again.PNG

And I then replied which I think posted, pressed F5 to check and right now that thread does this

now what.PNG

Anyhoo, I'm not going to reply to that thread and will leave PN to deal with the OP Smiley

(none of your faults (Mike and Ade), I'm just pretty wound up with PN atm, though I'm trying to look at the positives, but can't seem to find any atm)

DS
Seasoned Champion
Posts: 2,307
Thanks: 491
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Registered: ‎06-01-2017

Re: What happened earlier.....?

Firstly I hope this posts

Secondly, I was logged out and it's all gone very s-l-o-w again, more so the recent posts page, it's taking a long time to fully load

I did try other sites (google and youtube thus far) and they're loading perfectly fine.

Let's see if I'm alone on this?

jab1
Legend
Posts: 19,053
Thanks: 6,241
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Registered: ‎24-02-2012

Re: What happened earlier.....?

@JonoH In the past 20 minutes, with no changes made by me, again I get my forum profile instead of the drop-down when clicking my avatar, and cannot collapse unwanted boards -wth is happening?

back to 'normal' @ 11.22Huh

John
JonoH
Hero
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Registered: ‎29-09-2011

Re: What happened earlier.....?

I'm not sure @jab1, we have an open incident with Khoros (Lithium have rebranded), they're unable to replicate it but are still investigating. They've asked me to get a video of it happening but try as we might we cannot replicate it internally.


 Jono H
 Plusnet Community Manager
jab1
Legend
Posts: 19,053
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Registered: ‎24-02-2012

Re: What happened earlier.....?

Well, @JonoH  it's still happening here, but as I'm doing other things as well as being on here, I can't say exactly what happens, but I was certainly nowhere near the forums when they 'wobbled'Smiley

John
DS
Seasoned Champion
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Registered: ‎06-01-2017

Re: What happened earlier.....?

@JonoH wrote:

Khoros (Lithium have rebranded)

Probably a coincidence, but according to google, this was recent:

The coming together of Spredfast and Lithium as Khoros

Then a few days later I actually started this very thread......

 

This won't help jab1, but using FF and I'm not seeing the same issue this time Huh

(though if this makes a difference, I'm currently only allowing the plus.net and code,jquery.com scripts to run - I use NoScript)

 

edit. I was lurking around the time jab1 first mentioned this, but note at 11:22 it's normal now

 

DS
Seasoned Champion
Posts: 2,307
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Registered: ‎06-01-2017

Re: What happened earlier.....?

As of 0100, it took me 3 attempts to sign in - F5 worked in the end

And uploading pictures does not work - upload works so far, but the pink done box does nothing at all Sad

(not even sure if this will post either .... here goes)