Wrong timestamp
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Community Site Feedback
- :
- Wrong timestamp
Wrong timestamp
12-06-2019 11:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just noticed this in the 'Home Phone' Topics list - at 2340 on 12 June:
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Wrong timestamp
13-06-2019 12:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That is also the time stamp I see on your post too.
An off the wall idea - can you please double check the date and time zone of your device, as the post above is also dated 11:48pm (later tonight)!! That said your further post this morning has a time stamp of earlier today!
One would hope that the system uses server side time stamps - but this is a Lithium solution so there is some possibility it took a client side time!
There is though also some possibility that one of the servers in their server farm has the wrong date!!!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Wrong timestamp
13-06-2019 4:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks @Townman
All OK with my PC clock, time zone, DST setting etc.
I favour your latter suggestion - maybe the date is changing at 2300 instead of 0000.
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Wrong timestamp
15-06-2019 11:08 PM - edited 15-06-2019 11:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@198kHz wrote:
I favour your latter suggestion - maybe the date is changing at 2300 instead of 0000.
Messages #11 and #12 in this thread would appear to support that theory - the date changes between 10:59 and 11:02PM.
Same here - Messages #53 and #54.
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Wrong timestamp
16-06-2019 9:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'd hazard a guess that (at least) one of the servers has been set with an inconsistent time zone?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Wrong timestamp
16-06-2019 9:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well if that is the case then it implies it’s out of synch with the others and may well explain some of the other issues we see around here.
If the server is using a clock that’s an hour out to process timestamps for cookies, posts, sessions, etc then this could cause issues when they’re handled by another server using the correct time, and vice versa of course, by expiring a session it thinks is an hour ahead of its time.
Re: Wrong timestamp
16-06-2019 9:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Could well be @Anonymous it's surely a high contender! We've got the haystack, just need to find the needle?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Wrong timestamp
16-06-2019 10:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you please get Lithium to check out the theory here please?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Wrong timestamp
17-06-2019 9:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What exactly is the problem with the timestamps? they look fine to me.
Here are the two @198kHz linked to.
Re: Wrong timestamp
17-06-2019 9:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Go to page 2 of that topic and the time stamps are 16th at 7AM!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Wrong timestamp
17-06-2019 1:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's raised and I've had a little fun with it as well
Wait a minute Khrous, uh, are you telling me you built a time machine?
|
|
Description |
We're experiencing inconsistent timestamps with the community attachment Timestamp2.png shows the date changing at 11.01pm You can see that here https://community.plus.net/t5/General-Chat/Your-Health-Records/td-p/1633629/page/4
Also https://community.plus.net/t5/General-Chat/Flaming-heck-What-happened/td-p/1647912 Shows message 11 timestamped at 15-06-2019 10:59 PM Shows message 12 timestamped at 16-06-2019 11:02 PM We've jumped a day here in 3 minutes and it's not 00:00
Shows message 13 timestamped at 16-06-2019 11:21 PM Shows message 14 timestamped at 16-06-2019 11:21 PM Shows message 15 timestamped at 16-06-2019 11:26 PM Then somehow we go back in time Shows message 16 timestamped at 16-06-2019 7:35 AM Shows message 16 timestamped at 16-06-2019 7:57 AM |
Instance | Production |
URL(s) of Where Problem Occurs | You can see that here https://community.plus.net/t5/General-Chat/Your-Health-Records/td-p/1633629/page/4<br><br><br>Also h... |
Steps to Reproduce | view links |
Expected Behavior | We shouldn't be able to go back in time. |
Actual Behavior | Turns out it's not just Marty Mcfly that can go back to the future. |
Browser and OS | All |
Username, Roles, or Ranks | All |
Re: Wrong timestamp
17-06-2019 1:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's odd @JonoH I seen that post an hour before you made it!
Re: Wrong timestamp
17-06-2019 2:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That was a real tease! I guess that when they come back saying they cannot reproduce it / identify the cause you can point them to the possibility of inconsistent date / time settings, be that different time zone / DST settings or simply pointing at a different time server. It would not be the first time that such an issue has caused no end of mischief in multi platform solutions!!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Wrong timestamp
18-06-2019 12:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Gandalf has learnt to bend light - if support can find out what bit of the service he was connected to just before midnight it might help them focus their investigations...
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Wrong timestamp
18-06-2019 11:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's a forum, Jim, but....
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page