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http://community.plus.net/exchange-information/
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http://community.plus.net/exchange-information/
12-01-2016 2:11 PM
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Is there any point to this still being there- as far as I can see its all old info?
http://community.plus.net/exchange-information/
http://community.plus.net/exchange-information/
5 REPLIES 5
Re: http://community.plus.net/exchange-information/
12-01-2016 6:38 PM
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It's a blog? Most of the data posted only has a short timespan of interest. Attempting to 'manage' each post for current relevance is very time consuming with little payback.
Just keep up with the current (your choice) posts?
Just keep up with the current (your choice) posts?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: http://community.plus.net/exchange-information/
13-01-2016 8:21 AM
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If you look at when that blog post was started and when it was last updated the intention was to keep it updated. Somewhere there's a link to that post saying that. Like a lot of good Plusnet intentions it's fallen by the wayside!
(Did you realise Plusnet haven't had a single high priority incident affecting customers since March 2012? Link - look at the archive)
(Did you realise Plusnet haven't had a single high priority incident affecting customers since March 2012? Link - look at the archive)
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: http://community.plus.net/exchange-information/
13-01-2016 1:57 PM
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Quote from: spoon Did you realise Plusnet haven't had a single high priority incident affecting customers since March 2012?
No, that sounds about right.
All incidents are now low priority and getting users through the door is now high priority.
Re: http://community.plus.net/exchange-information/
15-01-2016 8:31 PM
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Quote from: MauriceC It's a blog?
Quote from: spoon If you look at when that blog post was started
I know what it is and when it was posted
Bearing in mind there is a link to it on the Plusnet MAIN page so anyone seeing it would expect it to be up to date?
which is why I was asking why it was there.
Actually it seems someone?? agrees and has removed the page - it would of course be better if they had removed it from the front page or
even linked it to http://www.plus.net/supportpages.html?a=2&support_action=maintenance&ispservice_id=adsldial
or to here: http://usertools.plus.net/exchanges/mso.php?ac=vVU%2FF4Snca2jOgvTmwloomApX0nU5JpUMvMO4EWdLIaDMhxcPNC...
which seems to have current outage info
Re: http://community.plus.net/exchange-information/
16-01-2016 1:24 PM
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Should be gone from the Community Footer now too?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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