Email down this morning? 26/06/2024

[#1]

Can't sign in to any of my email accounts on any of my devices this morning - whts up and how do I raise a support ticket. Your website is a maze of misdiection to anywhere but your support team

[#2]

Same here

[#3]

Same here. Downdetector is showing a large spike for PlusNet in the last couple of hours - looks like a lot of people are affected. Presumably we just sit tight and wait for it to be resolved.

[#4]

Yup same.  For added info, my email is/was ex-Freenetname.

Jonty.

[#5]

Email password are being rejected via Pop3/IMAP and rejected by the Web Mail Portal too.

[#6]

Same all plusnet mail

[#7]

I thought it was just us as out and about at present.  Annoyingly I need a code to collect goods from an Amazon counter and also to collect grocery order from Sainsbury.😡

[#8]

Hi there, 

We are aware that some of our customers may be experiencing problems accessing their webmail and email. We are currently investigating this issue and apologise for any inconvenience caused. 

[#9]

Just noticed mine's now working.  Big thanks!

[#10]

Still getting message "Task 'xxx@xxxxx.com - Receiving' reported error (0x800CCC92) : 'Your email server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR Login failed.'"

[#11]

Working again thank goodness. 

[#12]

Yes. I had a couple of

Final-Recipient: rfc822; <recipient email address>
Action: failed
Status: 5.0.0
Remote-MTA: dns; relay.plus.net
Diagnostic-Code: smtp; 535 ...authentication rejected

bounces when sending.

I resent them, and they went fine. So presumably just a temporary fault.

[#13]

Moderator's note(s):

Thread locked in favour of https://community.plus.net/t5/Email/Can-t-collect-email-this-morning/td-p/1975261/emcs_t/S2h8ZW1haWx...