Emails Missing
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- Emails Missing
Emails Missing
07-05-2022 11:28 AM
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No Emails have appeared from 20th April. only today can i see new emails. I have important car docs. can I get these back?
Re: Emails Missing
07-05-2022 11:34 AM
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That depends on why they are "missing".
Which brand of email are you using?
Can you see any emails from before 20th April?
If you are using one of the legacy brands, was your mailbox full? If yes, then your email senders should have received non-delivery notifications - and should have tried to resend. However such recovery processes tend to expire after 5 days.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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