I had one of those 'Important Information Regarding Your Account' emails, and it showed that my daughter's mailbox was the chief culprit. So I logged into webmail and deleted some emails, then I tried to delete the emails from the Deleted Items folder.
She has just reported that all her emails have gone, so I suspect that was me and that I have inadvertently deleted all the emails in her inbox, although I don't see any emails in her Deleted Items folder either. She has tickets for concerts, theatre, etc. that were sitting in her inbox.
Can her mailbox be restored to an earlier snapshot. Any time before 9th March at 17:00 should work.
