New account problems

Gaddpaul · yesterday

I accidentally deleted my account when I was updating to a new router. Since then I have been unable to Open a new account With the error message "unstable connection"
I have been on to Plusnet support and they were unable to help. I have done all the usual things of deleting account and starting again and re-entering all the relevant details, Nothing seems to work.

Townman · ‎22-08-2007

Can you please clarify.

What account?

Configured where?

Deleting an email account whilst doing something with the router does not seem logical - is this on the right board?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.