Odd spam rejection
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- Odd spam rejection
24-02-2024 10:50 PM
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Why would any e-mail sent to (or from) a Plusnet address with a link to https://dictionary.cambridge.org/dictionary/ (or any variant of that) be rejected as spam?
Fixed! Go to the fix.
Re: Odd spam rejection
26-02-2024 10:40 AM
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Two possible reasons:
- There might be some rude words in that dictionary!
- Plusnet's e-mail spam filter is seriously broken (I haven't used Plusnet e-mail for years as I want to reliably send and receive e-mails)
Re: Odd spam rejection
26-02-2024 11:16 AM - edited 26-02-2024 11:19 AM
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Two more reasons -
1) dictionary may contain words that trigger fragile woke lefties
2) dictionary may contain facts which have been true for all time, but now considered 'misinformation' in this post-truth era
Blocking your email containing a link to the above, may have saved you from being prosecuted for a 'hate crime'
.
Re: Odd spam rejection
26-02-2024 11:04 PM
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(3) it has a incorrect definition of the word 'woke', according to the current politicians
28-02-2024 7:01 PM
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Superuser escalation
This topic has been escalated by one of the Superusers; please allow time for Plusnet to respond before commenting further.
Escalation does not imply progressing this matter will be given priority, nor that a different outcome will result.
Reason for escalation: Request response
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Odd spam rejection
01-03-2024 1:40 AM
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I inadvertently clicked the green box. The problem isn't fixed
Re: Odd spam rejection
01-03-2024 2:39 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Odd spam rejection
01-03-2024 8:08 AM - edited 01-03-2024 8:36 AM
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@greygit1 - I've requested that this is corrected. It does indeed look like the URL is falling foul of the spam filter.
Edit: should be sorted.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Odd spam rejection
01-03-2024 11:58 AM
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Works for me.
Thank you @bobpullen
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Odd spam rejection
01-03-2024 11:46 PM
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I'll not progress with awkward questions on this.
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