Reverse DNS Record update needed please!

[#1]

Hi,

Can someone in support please contact me regarding a Reverse DNS change that I need on my account? The records for my domain that I can configure myself are done, so I just need you to make the final change.

Regards,

Charles

[#2]

Thanks for your post @charlescrawley and welcome to our Community Forums.

Sure, could you private message me the following information?

• Account username
• Type of account (Plusnet, Force9 or Free-Online)
• Domain name

I'll then raise a task to our NetOps team to arrange the rDNS for you.

[#3]

DM sent, thanks!

[#4]

Cheers, I've raised the task and private messaged you back.

Once I've got an update, I'll let you know. 

[#5]

Many thanks! 🙂

[#6]

Hi Gandalf

Sorry to hijack a thread, but I seemed to have no other way to contact you.

I also need a reverse DNS / PTR set up.

I would have gone to  DM you, but I do not have permission to do that yet !

Could you allow me to DM, and then I will give you my details?

Spire

[#7]

@Spire Now you have made a post, you can send PMs.

[#8]

Hi @Spire

I'll pick up your PM shortly for you