Slow or none updating emails on samsung phone and tablet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Slow or none updating emails on samsung phone and ...
Slow or none updating emails on samsung phone and tablet
10-01-2023 12:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have had very slow email retrieval on my Samsung tablet for quite some time but was able to get almost instant email retrieval via my Huawei T5 Nova phone so wasn’t bothered, but I have upgraded to Samsung A53 phone and I’m having the same slow retrieval problem on that.
I have tried lots of different email clients and it getting my emails takes about 24 – 36 hours after they are sent on the Sansung devices
If I log in to the webmail again instant emails.
Can anyone help please.
Thx in advance
Re: Slow or none updating emails on samsung phone and tablet
10-01-2023 1:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A warm welcome to the forums.
Normally I would suggest checking to see if there is an email with a large attachment which can give rise to the problem described. However I also did a Google search for Samsung A53 and slow email retrieval ... looks like a device issue.
Here is a starter for you - Question - galaxy a53 Really lagging and slow?? | Page 2 | XDA Forums (xda-developers.com) - see post #22 - have a poke around this forum's advice.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Slow or none updating emails on samsung phone and tablet
10-01-2023 1:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
thanks for the suggestion, so why would it be the same on my tablet which is latlest 2 or 3 years old?
Re: Slow or none updating emails on samsung phone and tablet
10-01-2023 1:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Which tablet? This is the second report of android tables having email performance issues. Do you get reports of server time outs?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Slow or none updating emails on samsung phone and ...