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free-online pop3 server not working since Monday night (April 7th)

cosbald
Hooked
Posts: 9
Thanks: 3
Registered: ‎14-06-2018

free-online pop3 server not working since Monday night (April 7th)

I use emclient as my mail server. Last email received from pop3 was Monday evening.

Since then I just get an error message

"Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond..".

Free-online was having similar problems 3 weeks ago but this seemed to resolve itself after a couple of days.

Support merely raised a problem ticket and then subsequently told me the settings they thought I should be using and then closed the ticket. This is not a lot of help.

I would have hoped they could test whether the service is functioning as expected

 

1 REPLY 1
Townman
Superuser
Superuser
Posts: 24,996
Thanks: 10,746
Fixes: 187
Registered: ‎22-08-2007

Re: free-online pop3 server not working since Monday night (April 7th)

The service is functioning as expected with most email clients.  There are issues with the behaviour of the eM Client which are under investigation.  In the meantime, use Outlook, Thunderbird or Webmail.

The setting you were provided with will very likely be correct - what eM Client then does with them ... !!!

 

EDIT: I forgot to mention that the eM Client works fine ("as expected") on macOS ... !!!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.